General
What is vMAP?
Is this a web-based service?
What are the hardware and software requirements for vMAP?
What is the coordinate system of the web maps in vMAP?
Payment
How much does it cost to use vMAP?
Can I have a free trial?
Is my data stored on the vMAP server when my free 15-day trial period ends?
How can I purchase/pay/subscribe vMAP service? What payment methods do you offer?
Which plan (data package) should I choose?
How do I change (upgrade/downgrade/cancel) my plan?
Do I get a refund if I cancel my subscription?
Where do I view and update all my payment, invoice, billing information?
Account
How do I create or delete a user account?
Can I use a custom domain for my vMAP account?
Can I share the mapview to others?
How do I change the language setting in your account?
I forgot my user/admin account password, how do I change my password?
Support
Who do I contact when I need vMAP support?
How do I report problems (data problems, bugs, payment) when using vMAP?
Does vMAP accept feature requests
Data security
Is it secure to put my data on the vMAP server?
How can I backup my data?